Pharmacy Tech Support / Call Center Rep (Remote Work from Home) Job at IQVIA, Las Vegas, NV

  • IQVIA
  • Las Vegas, NV

Job Description

This remote call center role supports patients and pharmacies managing prescription assistance programs. The representative handles card activation, program eligibility questions, and troubleshooting for payment solutions. Requires pharmacy technician credentials, HIPAA certification, and 3+ years of call center experience.

Responsibilities

  • Handle customer requests via phone, email, fax regarding payment assistance programs
  • Activate co-pay cards, verify program eligibility, explain benefits to patients and pharmacies
  • Troubleshoot and resolve submission rejections and cardholding issues
  • Document resolution information and escalate unresolved cases to appropriate departments
  • Suggest operational improvements to management based on customer interactions

Requirements

  • High school diploma or equivalent
  • Pharmacy technician experience
  • HIPAA certification
  • Call center experience, 3+ years preferred
  • Medical claim processing experience (preferred)
  • Bilingual English/Spanish capability (preferred)

Compensation: $18.00 per hour

Job Tags

Hourly pay, Remote work

Similar Jobs

United Parcel Service

Seasonal Package Handler Job at United Parcel Service

Seasonal Warehouse Worker UPS Quick Apply Applying for this role online is quick and easy and you could even schedule your first day of work within 10 minutes! The steps are simple: 1) Provide some basic information to start the application process. 2) Watch...

Adecco

Assembly Worker - No Experience Required, Training Provided (68331) Job at Adecco

 ...manufacturer in Beatrice, NE offering competitive pay, multiple shift options, weekly pay, and...  ...(Mon-Fri): 2:00 PM - 10:00 PMOn The Job Training Provided For Production Roles What You'll...  ...Statement, which explains how we will use your information, please navigate to The... 

Dan Cummins Auto Group

Showroom Coordinator Job at Dan Cummins Auto Group

Showroom Coordinator - Full-TimeDan Cummins CDJR of Paris is growing, and we're looking for a friendly, dependable, people-focused team member to join us as a Showroom Coordinator!If you're someone who loves interacting with people, enjoys keeping things organized... 

Home Health Services of Virginia

Agency Nurse-LPN/RN-Chesterfield, VA- Open Shifts-Part Time/Full Time Available- Sun-Thurs11p-7a/ Fri 7a-7p/ Sun &Wed 7a-3p/3p-11p Job at Home Health Services of Virginia

Agency Nurses are a critical part of the agency and must have experience working in the home health setting. Agency Nurses facilitate direct patient care and skilled nursing visits. Agency Nurses perform tasks such as medication management, wound care, vital sign monitoring... 

Private Listing

Marketing Manager Job at Private Listing

 ...NOW HIRING: MARKETING MANAGER Confidential Opportunity | NYC/NJ Restaurant Group Position Overview A growing NYC/NJ-based restaurant group is seeking a creative, proactive, and results-driven Marketing Manager to oversee marketing and business development initiatives...